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ALAMEDA COUNTY EXPRESS LANES DISPUTE RESOLUTION FORM

Step 1: Call a FasTrak Customer Service Representative

Many questions or issues can be addressed and resolved immediately by a Bay Area FasTrak Customer Service Representative. Please call them toll free (for customers only) at: 1-877-229-8655 or for out-of-state callers 1-415-486-8655. Or contact customer service via e-mail here.

If you have already spoken to someone at the Customer Service Center and your issue has not been resolved, please fill out the form below.