Title VI Complaint Process
As a recipient of federal dollars, Alameda CTC is required to comply with Title VI of the Civil Rights Act of 1964 and ensure that services and benefits are provided on a nondiscriminatory basis. Alameda CTC has adopted a Title VI Complaint Procedure, which outlines a process for local disposition of Title VI complaints and is consistent with guidelines found in the Federal Transit Administration Circular 4702.1A, dated May 13, 2007.
Any person who feels that he or she, individually, or as a member of any class of persons, on the basis of race, color, national origin, or low-income status has been excluded from or denied the benefits of, or subjected to discrimination under any program or activity receiving federal financial assistance through Alameda CTC may file a written complaint with the Deputy Director of Policy, Public Affairs and Legislation. Such complaint must be filed within 180 calendar days after the date the person believes the discrimination occurred. A complaint form may be obtained from Alameda CTC through the Clerk of the Commission or the Deputy Director of Policy.